Privacy Policy

Effective Date: April 8, 2024
This Privacy Policy provides a comprehensive overview of how Earn Coupon doo ("Wisebits", "we", "us", or "our"), located at Vodovodska 75, 11030 Belgrade, Serbia, addresses potential edge cases in the collection, use, and sharing of information through our mobile application ("Wisebits - Tales Untold") and related services (collectively referred to as the "Services").

1. Information Collection

1.1 Automated Decision-Making and Profiling

We may use your data for automated decision-making purposes, including profiling to personalize your experience based on your preferences and behaviors. You have the right to object to such processing.

1.2 Sensitive Information

We do not knowingly collect sensitive personal information such as health data, political opinions, or religious beliefs. If inadvertently collected, we commit to secure handling and prompt deletion of such data.

1.3 Third-Party SDKs

Our app integrates third-party software development kits (SDKs) that may also collect information. While we endeavor to work with trusted partners, their data collection practices are governed by their policies.

2. Data Sharing and Disclosure

2.1 Third-Party Processors

In providing our Services, we engage third-party processors, requiring them to adhere to confidentiality and data protection terms equivalent to ours.

2.2 Legal Requests and Compliance

In rare circumstances, we may disclose information if required by law or if it is necessary for preventing fraud or imminent harm.

3. International Data Transfer

As a Serbian company utilizing Firebase/GCP for hosting, data may be transferred to data centers outside Serbia, including the United States. We employ measures such as standard contractual clauses approved by the European Commission for such transfers, ensuring an adequate level of data protection.

4. Your Privacy Rights

4.1 Consent Withdrawal

Where our processing is based on your consent, you have the right to withdraw that consent at any time. However, this will not affect the lawfulness of the processing before your withdrawal.

4.2 Access and Portability

You may request access to the personal information we hold about you and, where technically feasible, request the transfer of your data to another service.

4.3 Rectification and Erasure

You have the right to ask us to correct inaccurate data or delete your personal data when it is no longer necessary or if its processing is unlawful.

4.4 Restriction and Objection

You may request that we restrict the processing of your data or object to its processing under certain circumstances.

5. Data Security

We employ advanced security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is entirely secure; thus, we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the nature of the data and the purposes of processing.

7. Children’s Privacy

Given our age restriction, we do not design our Services for, and do not intentionally collect information from individuals under the age of 17. Parents or guardians who become aware their children have provided us with personal information without their consent should contact us through the support page.

8. Updates and Notifications

Any updates to our Privacy Policy will be communicated through our Services or other means, providing you the opportunity to review changes. Your continued use of our Services after such notice constitutes your consent to the changes.

9. Contacting Us

If you have any concerns or inquiries about this Privacy Policy, our data practices, or our compliance with applicable law, please contact us through our support page.

10. Governing Law

This Privacy Policy is governed by the laws of Serbia, without regard to its conflict of laws principles. Any legal actions against us must be commenced in Serbia within one year after the cause of action arises.

11. Acknowledgment

By using our Services, you acknowledge that you have read and understood this Privacy Policy.